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ITIL Technical Lead (Direct Hire)

Company Name:
Robert Half Technology
ITIL Technical Lead (Direct Hire) This is a Permanent hire position with one of our client companies in Greater Des Moines, Iowa area. Our client company is bringing the companies support in house. We are in search of an ITIL Technical Lead will provide leadership in the design, development and implementation of the client companys support center using ITIL standardized process improvement framework and ongoing technical operations support to the business environment and provide technical leadership as part of a dynamic team in a technologically demanding environment. A high degree of interaction and leadership is required with team members across the business. This is a Permanent (Direct) Hire position with a base Salary up to 95K. For immediate and confidential consideration on this Permanent / Direct hire IT opportunity, please call me directly, Bob Thompson AVP, Technology Permanent Placement Division, Iowa Region at , and e-mail resume confidentially to bob. (profile on LinkedIn). The ideal candidate for the ITIL Technical Lead will have excellent ability to troubleshoot service issues across the enterprise user, desktop, server, phone or network environments, advanced knowledge of ITIL or other process efficiency methodology, a strong knowledge of ITSM with ability to organize measure and deliver results in an IT service desk, strong knowledge of Microsoft Windows 7 and Windows Server 2008+, productivity tools, including Office Suite & Visio, or similar modeling tool and strong knowledge and understanding of networking concepts. This is a Permanent hire position with one of our client companies with a base salary up to 95K. Your confidentiality will be maintained! If you are interested, confidentially inquire for more details! For immediate and confidential consideration on this Permanent / Direct hire IT opportunity, please call me directly, Bob Thompson AVP, Technology Permanent Placement Division, Iowa Region at , and e-mail resume confidentially to bob. (profile on LinkedIn). Your resume will not be submitted to any client companies without your direct permission. Our fees are paid by our client employers, never any fees to you, our candidates. Requirements: Excellent ability to troubleshoot service issues across enterprise user, desktop, server, phone or network environments. Advanced knowledge of ITIL or other process efficiency methodology. Strong knowledge of ITSM with ability to organize measure and deliver results in an IT service desk required. Strong knowledge of Microsoft Windows 7 and Windows Server 2008+, productivity tools, including Office Suite & Visio, or similar modeling tool. Strong knowledge and understanding of networking concepts.
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI and the Microsoft Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Robert Half Technology is an Equal Opportunity Employer. In 2014, our company once again was named to FORTUNE magazine's list of "World's Most Admired Companies." (March 17, 2014).
Apply for this job now or contact our branch office at o learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Req ID: 01500-127840
Functional Role: Network Manager
Country: USA
State: IA
City: Urbandale
Postal Code: 50323
Compensation: $75,000.00 to $95,000.00 per year
Requirements: Requirements: Excellent ability to troubleshoot service issues across enterprise user, desktop, server, phone or network environments. Advanced knowledge of ITIL or other process efficiency methodology. Strong knowledge of ITSM with ability to organize measure and deliver results in an IT service desk required. Strong knowledge of Microsoft Windows 7 and Windows Server 2008+, productivity tools, including Office Suite & Visio, or similar modeling tool. Strong knowledge and understanding of networking concepts..

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