Claims Service Representative
Urbandale, IA Urbandale, IA Full-time Full-time Estimated:
$46K - $58.
2K a year Estimated:
$46K - $58.
2K a year Company Details:
Own what's next.
Add your experience and insight to our business.
Berkley Agribusiness works with ambitious agribusiness and food industry clients to help them own their futures.
Our culture is built on the belief that everyone has the power to create the future they deserve.
Every Berkley Agribusiness team member must have the courage to challenge the status quo, collaboratively working with our clients to find creative property and casualty insurance solutions that drive them to succeed.
We depend on our ability to listen to our clients -- and our experience to help them make fact-based decisions that help their businesses thrive.
Berkley Agribusiness is part of the W.
R.
Berkley Corporation (WRBC).
Founded in 1967, WRBC is one of the nation's premier commercial lines property casualty insurance providers.
WRBC's international business operates in selected regions throughout the world, including Europe, South America, Australia, and Asia.
Learn more about how Berkley Agribusiness can help you Create Your Future at berkleyag.
com #LI-Hybrid #LI-AV1 The Company is an equal employment opportunity employer.
Responsibilities:
As a Claims Service Representative, you'll develops skill and acquire knowledge to assist the Claims Department in the day-to-day departmental operations.
You'll provides administrative support to provide claims intake and set up of new losses and handle mail.
You'll answers telephones and triage calls to help customers, both internal and external as necessary.
We'll count on you to:
Review new losses received by Claims Department to determine type and level of loss.
Retrieves Coverage and enters contact and other pertinent information into Claims Center to enable Claims Representatives to establish reserves.
Manage the mail and faxes for the department.
Makes appropriate calls and works with the file handlers to identify where the mail should be directed.
Answer calls received through the Claims message center.
Assists caller or directs call to appropriate claims staff.
Assist with projects including the development and tracking of data, deductibles, compliance and record keeping within the claims system.
Perform other related duties as assigned by management.
Qualifications:
What you need to have:
Associate's degree; or two years related experience and/or training; or equivalent combination of education and experience Effective listening, verbal and written communications skills necessary to interact effectively with internal and external customers Proven customer service experience with strong customer orientation Ability to interpret information, evaluate, research and take steps to resolve problems Demonstrates a willingness to embrace new systems, processes, technology and ideas Acts with a sense of urgency and possess efficient planning, time management and organizational skills Regularly and consistently demonstrates commitment to company values and guiding principles Proficient with Microsoft Word, Excel and Outlook Additional Company Details:
We do not accept unsolicited resumes from third party recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
Sponsorship Details:
Sponsorship not Offered for this Role.
Estimated Salary: $20 to $28 per hour based on qualifications.
$46K - $58.
2K a year Estimated:
$46K - $58.
2K a year Company Details:
Own what's next.
Add your experience and insight to our business.
Berkley Agribusiness works with ambitious agribusiness and food industry clients to help them own their futures.
Our culture is built on the belief that everyone has the power to create the future they deserve.
Every Berkley Agribusiness team member must have the courage to challenge the status quo, collaboratively working with our clients to find creative property and casualty insurance solutions that drive them to succeed.
We depend on our ability to listen to our clients -- and our experience to help them make fact-based decisions that help their businesses thrive.
Berkley Agribusiness is part of the W.
R.
Berkley Corporation (WRBC).
Founded in 1967, WRBC is one of the nation's premier commercial lines property casualty insurance providers.
WRBC's international business operates in selected regions throughout the world, including Europe, South America, Australia, and Asia.
Learn more about how Berkley Agribusiness can help you Create Your Future at berkleyag.
com #LI-Hybrid #LI-AV1 The Company is an equal employment opportunity employer.
Responsibilities:
As a Claims Service Representative, you'll develops skill and acquire knowledge to assist the Claims Department in the day-to-day departmental operations.
You'll provides administrative support to provide claims intake and set up of new losses and handle mail.
You'll answers telephones and triage calls to help customers, both internal and external as necessary.
We'll count on you to:
Review new losses received by Claims Department to determine type and level of loss.
Retrieves Coverage and enters contact and other pertinent information into Claims Center to enable Claims Representatives to establish reserves.
Manage the mail and faxes for the department.
Makes appropriate calls and works with the file handlers to identify where the mail should be directed.
Answer calls received through the Claims message center.
Assists caller or directs call to appropriate claims staff.
Assist with projects including the development and tracking of data, deductibles, compliance and record keeping within the claims system.
Perform other related duties as assigned by management.
Qualifications:
What you need to have:
Associate's degree; or two years related experience and/or training; or equivalent combination of education and experience Effective listening, verbal and written communications skills necessary to interact effectively with internal and external customers Proven customer service experience with strong customer orientation Ability to interpret information, evaluate, research and take steps to resolve problems Demonstrates a willingness to embrace new systems, processes, technology and ideas Acts with a sense of urgency and possess efficient planning, time management and organizational skills Regularly and consistently demonstrates commitment to company values and guiding principles Proficient with Microsoft Word, Excel and Outlook Additional Company Details:
We do not accept unsolicited resumes from third party recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
Sponsorship Details:
Sponsorship not Offered for this Role.
Estimated Salary: $20 to $28 per hour based on qualifications.
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