Customer Service Representative
Nott Company Nott Company Urbandale, IA Urbandale, IA Full-time Full-time $24 - $30 an hour $24 - $30 an hour 13 days ago 13 days ago 13 days ago Customer Service Representative - Business-to-Business Nott Company is looking for a mechanically inclined Customer Service Representative to join our Urbandale, IA team.
In this position you will play a vital role in the growth of our employee-owned company by providing support to the sales team and customers.
Responsibilities include:
Communicating regularly with customers via phone and email.
Creating custom quotes for customer belting and belting configuration needs.
Verifying with vendor product availability, pricing, and expected ship date.
Placing orders for customers.
Maintaining price files and implementing price increases as needed.
Assisting customers and sales team with trouble shooting, product suggestions and technical information on complex or special product requests.
Actively monitoring backorders and proactively communicating changes with customers.
Ability to read blue prints Assist customers in selection and configuration of power transmission products Other duties as assigned Successful candidates will have:
High school diploma or GED required, 2-year technical degree desired Minimum 3 years of business-to-business customer service experience Strong mechanical orientation Good computer skills Good written and oral communication skills Work hours:
Monday thru Friday, 8:
00 a.
m.
- 4:
30 p.
m.
Overtime may be required to fill business needs.
Salary range:
$24.
00 - $30.
00 based on experience.
Pay includes gross hourly wage plus profit payout estimate.
Nott Company Founded in 1879, Nott Company is a leading and respected supplier of fluid power products and systems, industrial products and assemblies, and custom fabricator of flexible materials to original equipment manufacturers.
We are 100% employee owned with a passion for growth and excellent service to our customers.
We offer a competitive salary and benefits package including medical and dental insurance, life/AD&D insurance, short and long term disability, flexible spending accounts, paid holidays, personal time off, 401(k) and ESOP retirement programs and more! Please visit our company page at www.
nottco.
com to learn more about our company.
Equal Opportunity Employer Job Type:
Full-time Job Type:
Full-time Pay:
$24.
00 - $30.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Experience level:
3 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Urbandale, IA 50323:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
What are your salary requirements? Education:
High school or equivalent (Required)
Experience:
Manufacturing:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
In this position you will play a vital role in the growth of our employee-owned company by providing support to the sales team and customers.
Responsibilities include:
Communicating regularly with customers via phone and email.
Creating custom quotes for customer belting and belting configuration needs.
Verifying with vendor product availability, pricing, and expected ship date.
Placing orders for customers.
Maintaining price files and implementing price increases as needed.
Assisting customers and sales team with trouble shooting, product suggestions and technical information on complex or special product requests.
Actively monitoring backorders and proactively communicating changes with customers.
Ability to read blue prints Assist customers in selection and configuration of power transmission products Other duties as assigned Successful candidates will have:
High school diploma or GED required, 2-year technical degree desired Minimum 3 years of business-to-business customer service experience Strong mechanical orientation Good computer skills Good written and oral communication skills Work hours:
Monday thru Friday, 8:
00 a.
m.
- 4:
30 p.
m.
Overtime may be required to fill business needs.
Salary range:
$24.
00 - $30.
00 based on experience.
Pay includes gross hourly wage plus profit payout estimate.
Nott Company Founded in 1879, Nott Company is a leading and respected supplier of fluid power products and systems, industrial products and assemblies, and custom fabricator of flexible materials to original equipment manufacturers.
We are 100% employee owned with a passion for growth and excellent service to our customers.
We offer a competitive salary and benefits package including medical and dental insurance, life/AD&D insurance, short and long term disability, flexible spending accounts, paid holidays, personal time off, 401(k) and ESOP retirement programs and more! Please visit our company page at www.
nottco.
com to learn more about our company.
Equal Opportunity Employer Job Type:
Full-time Job Type:
Full-time Pay:
$24.
00 - $30.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Experience level:
3 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Urbandale, IA 50323:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
What are your salary requirements? Education:
High school or equivalent (Required)
Experience:
Manufacturing:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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