Direct Hire Customer Service Representative Community, Social Services & Nonprofit - Urbandale, IA at Geebo

Direct Hire Customer Service Representative

Urbandale, IA Urbandale, IA $24 - $30 an hour $24 - $30 an hour 2 hours ago 2 hours ago 2 hours ago Feeling like you need a change? Put your career in motion with a great, new opportunity.
Kelly is hiring a Business-to-Business Customer Service Representative for a company located in Urbandale, IA! This is a Direct Hire position - looking for someone who wants their next long-term career! Perks & Benefits of joining the team:
- Pay Rate:
$24-$30 an hour, depending on previous experience - Direct Hire position - hired directly with the company right away - Excellent benefits including medical, dental, vision, 401K, PTO, and paid holidays - Schedule:
Monday-Friday (8:
00am - 4:
30pm) As a Customer Service Representative, you will be responsible for:
- Communicating regularly with customers via phone and email.
- Creating custom quotes for customer belting and belting configuration needs.
- Verifying with vendor product availability, pricing, and expected ship date.
- Placing order for customers.
- Maintaining price files and implement price increases as needed.
- Assisting customers and sales team with troubleshooting, product suggestions, and technical information on complex or special product requests.
- Actively monitor backorders and proactively communicate changes with customers.
- Read blueprints as needed.
- Assist customers in selection and configuration of power transmission products.
We are looking for qualified candidates that have:
- High School Diploma or GED - prefer a 2-year technical degree - 3
years of business-to-business customer service experience - Strong mechanical orientation - Proficient computer skills - Strong communication skills both verbal and written Apply today for instant consideration for this Customer Service Representative role in Urbandale! #P1 #cb As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.
Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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