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Workforce Analyst-Operations-MercerConsumer-Urbandale, Iowa Company Name: Mercer Title: Workforce Analyst-Operations-MercerConsumer-Urbandale, Iowa Location: US-IA-Urbandale Job Number: URB00266 The purpose of this position is to collaborate with call center management, business unit managers, and finance to maintain the businesses staff capacity plan and organization hierarchy within Workforce Management. Examines and evaluates statistical data to improve standards and service levels within the call center. Performs resource management functions to. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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